Gratitude for Leaders: How to Win the Gratitude Battle

Ungrateful people are:Easily discouraged. Ingratitude creates constant disappointment. “What’s the use.”Resentful of the benefits or advantages others enjoy. Unthankfulness doesn’t enjoy the success of others.Entitled. Ungratefulness hates seeing others advantaged but expects advantage for itself.Self-obsessed. Ingratitude has little room for others because the world revolves around its own troubles, disappointments,…...

The 5 Powers of Experience. Do You Have Them?

4 dangers of inexperience:Misled easily. Inexperience is blinded by unverified optimism. First-time investors get starry-eyed, for example.Decide quickly. Inexperience – unaware of potential pitfalls – blissfully moves forward. Naiveté believes the path forward is easy when it’s hard.Puff up naturally. Inexperienced novices haven’t learned that humility applies most when you…...

Conversation Starters that Enable Conflict Resolution

A plan:Conflict is inevitable. Establish rules of engagement before conflict erupts.Lack of preparation exacerbates conflict.A clear path forward makes stressful situations less stressful.7 conversation starts:Develop a conflict-resolution-plan WITH your team, not FOR your team.Participation increases ownership. When emotion is high, ownership lowers finger-pointing and keeps everyone engaged.#1. How do you…...

When to Just Shut Up and Do It

Just shut up and do it:Discomfort is the path to success, but not all discomfort is the same.Sometimes discomfort means STOP. You’re uncomfortable with fudging the numbers, for example. In ethical areas discomfort means stop.In the area of development, discomfort means press forward. The only way to increase capacity is…...