Retailers and restaurants move fast. Long before open and well after close, the clock is always ticking and every second represents revenue lost or gained. How efficiently and quickly an operation can prepare itself to serve customers on an hour-by-hour basis defines its sales -- and, ultimately, its success.In these…...
What the CEO of Microsoft Pursues that Average Leaders Neglect
Empathy:Satya Nadella, CEO of Microsoft, pursues empathy.His pursuit is explained by a simple question. “… is there a growing sense of empathy for the people around me?” (Bloomberg)You normally evaluate leadership with questions about skills and results. But I wonder if you’re asking yourself, “How am I showing and growing…...
The Shocking Truth about Disrespect and How to Overcome It
Nearly 80% of people who feel disrespected are less committed*. Those who aren’t committed find fault. Those who are committed find a way. It might feel good to ‘put people in their place,’ but the consequences of disrespect aren’t worth the pleasures of feeling superior. Source - Read More at: leadershipfreak.blog…...
5 Essential Behaviours to Maintain Your Integrity as a Leader
This research the ILM shows that while 83% of managers say organizations have value statements, so how do you maintain your integrity as a leader?Source - Read More at: peopledevelopmentmagazine.com...
Why Lousy Leaders Succeed
The worst result of bad leaders is they deflate the drive to be good. Why try, if lousy leaders succeed?A few weeks back a reader asked why bad leaders succeed. His question has been a dripping faucet ever since.Source - Read More at: leadershipfreak.blog...
6 Great Ways To Kill Morale
What makes you happy at work? Maybe you have a great boss who gives you the freedom to be creative, rewards you for going the extra mile, and helps you to reach your career goals.Maybe you have none of the above and are updating your résumé as we speak.It’s pretty…...
5 Incredible Things That Happen When You Focus On Results And People
People often debate what makes a better leader: the no-nonsense, results-focused type or the motivational, people-focused type. New research has provided the answer—neither.James Zenger surveyed over 60,000 employees to see which leadership characteristics made leaders “great” in the eyes of their employees. Two of the characteristics that Zenger looked at…...
How Servant Leaders Deliver Remarkable Results
Pressure produces compliance, not commitment.The compliant never achieve greatness.Source - Read More at: leadershipfreak.blog...
How to Make Decisions Like a Leader in 2019
Poor decisions are often about human frailty, not logic, situations, and information.Source - Read More at: leadershipfreak.blog...
3 Things Successful Leaders Do that Average Leaders Don’t Do
The things left out are often the things that make the greatest difference.I often ask groups to make a list of things leaders do. I’ve never had them list the most important things. Never.Typically, when asked, groups say leaders:DelegateCast vision.Get things done.Lead teams and meetings.Challenge people and processes.Practice accountability.Give feedback.The…...
How Some Companies Are Aiming High In Leadership Development
Why don’t more senior executives set these kinds of expectation for their leadership development team? It may be that it doesn’t occur to them and they don’t realize that is possible. They may not think their current leadership development staff could pull off such a dramatic change. The flip…...
How Leaders Build Resilience in Good Times & Bad Times
Resilience isn’t something you have or don’t have. It’s a skill that must be practiced and fine-tuned.Leaders build resilience as they cycle through hope, despair, and forgiveness.We created a process called “Appreciative Resilience,” where leaders use the power of Appreciative Inquiry (AI) to build resilience.Source - Read More at: leadershipfreak.blogFood for…...
How Curiosity Energizes Team Members
I asked a question that drained a leader’s energy. She’s facing new challenges and feels trapped.Meeting challenges, seizing opportunities, and solving people-issues require energy. It’s true that serving in ways that align with your values and strengths has return on energy (ROE). But there’s a limit. Sourced through…...
Navigating Turbulence when Forming New Teams
You can’t predict the path forward when facing new challenges. But leading a new team, thanks to “Tuckman’s Stages,” has elements of predictability.Source - Read More at: leadershipfreak.blog...
How to Manage the Bottom 15%
At WD-40 about 60% believe they can achieve their career goals without leaving the company. The strategy is simple, but not necessarily easy.*LearnLeapRepeat“Every single person in your organization is on a learning curve – including you.” (Whitney Johnson at the World Business Forum 2018)Source - Read More at: leadershipfreak.blog...
3 Things Successful Leaders Do that Average Leaders Don’t Do
The things left out are often the things that make the greatest difference.I often ask groups to make a list of things leaders do. I’ve never had them list the most important things. Never.Typically, when asked, groups say leaders:DelegateCast vision.Get things done.Lead teams and meetings.Challenge people and processes.Practice accountability.Give feedback.The…...
