Operations managers wear many hats to get their jobs done each day. Their work regularly includes planning, strategy, development, production, and distribution. They typically work across many other departments to make sure that goods and services are created and delivered properly.

Because of all of these roles, operations managers must also exhibit a wide variety of skills.

First, they should be detail-oriented and analytical to improve processes and outcomes. But they must also have the people skills and leadership skills necessary to get their changes and suggestions implemented successfully. That’s not all. These days, operations managers must also be tech-savvy and willing to learn the latest tools that can help analyze data and improve operations.