Fintech startups are revolutionizing old industries with new technology. But the most successful brands in this category are and will continue to be those that recognize the importance of human-powered service. These brands will win customer trust for the long run by supplementing and enriching their tech solutions with knowledgeable…...
Five things FinTechs must know about Gen Z customers
Gen Z has presented FinTechs with plenty of opportunities, but failing to understand important aspects of this group could prevent businesses from capitalising on them. Given they hold up to $143bn in spending power, it’s easy to see why FinTechs would be interested in the people born between 1996…...
For all the talk of a fintech revolution, it is only just beginning
Periods of dramatic change and upheaval invariably deepen divisions between strong and weak businesses. The pandemic is already serving as an example of this. Such a commercial perspective in the middle of a grave health crisis may seem insensitive, but businesses must – if they are not already – be…...
Top Five Fintech Predictions for 2020
The last decade has been incredible for fintech, with advancements being made across a range of areas including retail banking, wealth management and, in particular, payments. To give some perspective, in 2019 we saw 64% of consumers worldwide using one or more fintech platforms, nearly twice the amount of those taking…...
WE NEED FINTECHS NOW MORE THAN EVER
Whilst the sun is far from setting on the COVID-19 pandemic, predictions and hopes for a new “normal” are shimmering on the horizon. Amid the trail of devastation left by the virus, there has to be some semblance of change and positivity to be taken. One such shift is…...
Let’s get together: The future of the working relationship between banks and fintechs
Our world today is entirely unlike the fantasy world of Harry Potter, where a goblin-controlled cart takes you through miles of tunnels under the City of London to your personal vault. No, we’re in a far more complex place now. The banking system is now based around services and digital…...
Four Clues To The Future Of Financial Services Firms And Fintech
As I write this, I can’t help thinking about what my ‘new normal’ looks like. The less than perfect moments involve me turning around and yelling at the dog to stop barking at the rare person who goes past our front door; he is both interrupter and sometimes star of…...
