When interviewing for a new job, Americans overwhelmingly prefer an in-person meeting to a virtual format, according to the latest American Staffing Association Workforce Monitor® online survey conducted by The Harris Poll. In total, 70% of all Americans prefer in-person job interviews, compared with 17% who favor video calls and only 9%…...
The supply chain trends shaking up 2023 – KPMG Global
Disruptions to supply chain operations are set to stay in 2023, whether they be existing or new geopolitical conflicts, inflationary pressures and the recessionary environment, climate change weather events, or other issues yet to emerge. They can all impact access to goods and how they flow to their final destination,…...
Creating Synergy: 3 Team-Building Exercises + 3 Pro-Tips
As teams become more diverse and dynamic, organizations are wise to look for ways to improve their performance as a group, and foster strong interpersonal connections within various teams. Creating a collaborative and innovative culture, allowing individuals to contribute their talents leads to company commitment. Building trust comes with practicing…...
3 Ways to Revamp Your HR Processes
With the new year and setting new objectives, you’re likely overwhelmed with all that you need to do. One goal to consider is revamping your HR processes. This can help streamline the way you do business and simplify how you manage your people. Here are three simple ways to revamp…...
Hospitality Financial Leadership – How to Prepare a 5-Year Proforma
Preparing a five-year financial plan for your hotel might sound daunting, but it is all in your head. Let’s lay it out. You are either dreaming about a business that does not exist yet and you need a plan, or you are up and running and you want to look…...
Hotel Budget Season: Are you Ready for 2023? | By Patrick Landman
No time to lose, the next year is almost here. And a good hotel budget plan isn’t made overnight. How far are you with your targets, budget, and plan of attack for next year? What REVPAR and GOPPAR do you need to achieve? Have you gone over what next year will look…...
10 Key Hospitality Management Leadership Qualities
For leaders in businesses whose lifeblood is immediate consumer satisfaction, success hinges on accurately assessing customer needs and motivations. Nowhere is that more evident than in the hospitality industry, where the essence of success is understanding and satisfying a diverse array of people whose ideas of satisfaction range from stereotypical…...
Complexity Bias, Occam’s Razor & Your Sales Process
Complexity bias — our tendency to value complexity over simplicity — is part of being human. But this natural leaning causes significant headaches and roadblocks when it bleeds into the sales world. Let’s talk about how to spot overcomplication in your sales process and what to do about it.To understand…...
What is hybrid work and why do employees want it?
Hybrid work is a big departure from the traditional work model. But what exactly is hybrid work—and how has it changed over time? Hybrid work has transformed the way we think about work. It’s a flexible, modern way of working that’s been swarming around the working world for years. Yet,…...
Banks seek digital transformation via fintech collaborations
Banks and credit unions are working to modernize digital banking experiences by partnering to an increasing degree with fintech firms and third-party solution providers. These collaborations are improving the speed and scale of innovation, often replacing core providers and saving money compared to creating solutions internally. Read the full article…...
3 Ways Bank Marketing Must Pivot in a Recession
With a recession on the minds of consumers, executives at banks and credit unions might be tempted to cut back on marketing investments. But the opportunity for outsize gains is there for those who are willing to pivot instead. Rather than doing less marketing, try new marketing tactics that strengthen…...
What is Operations Management?
Operations management is a useful piece of business jargon you’ll see bandied about in presentations, your COO’s LinkedIn page, and the resume of everyone in your HR department. But what does it mean to be an ops manager? Let’s break it down: Operations management is the logistics chain for everything that happens…...
Remote Worker Monitoring: How To Track Productivity
Productivity is central to the growth of a business. Regardless of your industry and the kind of products or services you provide, if your workers are not productive in their roles, your business can experience negative consequences. Therefore, employers need to track the productivity of their teams. You can use…...
This is NOT Lean: Lean Staffing
In this post I would like to talk about another term that claims to be lean: lean staffing. It is NOT lean! It is an abomination. It is pretty much the opposite of what, in my opinion, lean stands for. It is a complete lack of respect for humanity. Let me explain…...
Set goals for employees with these 5 strategies
Set goals for employees to boost engagement When employees don’t feel supported in their goals — or don’t see opportunities for advancement within their company — they become disengaged. They’re less productive, more likely to miss work, and — as noted above — they eventually leave for a better gig.…...
How To Identify Quiet Quitters 4 Tell-Tale Signs
Technological advancements combined with the pandemic have recently created a plethora of issues that companies never had to address previously. One of the most challenging issues that employers are currently managing is the ‘quiet quitters’ phenomena. It is imperative for organizations to both acknowledge that this is a rapidly growing…...
