Introduction: Sales is Changing - Here’s What You Need to Know Sales teams are facing a big shift. Today, buyers do more research on their own, relying on online reviews, self-service options, and peer recommendations before ever talking to a salesperson. Meanwhile, AI and automation are transforming how sales teams…...
How Strategic HR Benefits Your Business and Your Employees
How Strategic HR Benefits Your Business and Your Employees Strategic HR is about so much more than managing paperwork or running processes. It’s about empowering your HR team to drive real impact using people data to shape business objectives and weaving HR initiatives directly into the fabric of company goals.…...
The Awareness Gap: Why Smart Leaders Miss the Real Problems Hurting Their Teams
Smart leaders fail when they chase symptoms, not root causes. Discover how awareness helps teams solve real problems and boost performance. Today’s guest post is by Sean Glaze, author of What Effective Leaders DO. Even the most intelligent and well-intentioned leaders can get stuck. They work hard. They respond quickly.…...
9 Sales Predictions for 2025, According to Top Sales Leaders
In our HubSpot’s 2025 sales survey, only 14% of respondents prioritized adopting AI tools, while 55% of sales pros have already integrated AI, with 26% reporting AI as a net positive for sales. Lauren Kiefer, Head of Sales at Americas at Intercom, believes sales reps must adapt quickly as more buyers…...
Charting the Course: Where Generative AI Could Be a Game-Changer
The rise of generative artificial intelligence (AI) in creating text, images, music, and videos marks a new technological era. Incumbent business leaders are eager to incorporate this technology to re-invent and enhance efficiency, benefiting existing enterprises. However, start-ups experimenting with new use cases across industries represent a significant investment opportunity…...
2025 Global Human Capital Trends
Introduction Control or empowerment? Stability or agility? Automation or augmentation? Today’s leaders are facing complex choices across work, workforce, and organizational culture. But they don’t have to be either/or choices. This year’s report aims to help leaders find traction in the tensions—and the right balance to support both business and…...
The Complete Guide to Sales Operations in 2025
Sales Operations have emerged as critical functions in transforming raw sales potential into structured, data-driven success. They are no longer a support function but an active strategy to outpace competitors and boost revenue. 89% of sales professionals say that sales operations are crucial to growing businesses. It is the data-driven…...
Sales Leadership 2025: Build High-Performing Teams
Sales leadership is evolving at a breakneck pace. As we move into 2025, the challenges facing sales teams are more complex than ever. Buyers have more information at their fingertips, sales cycles are becoming longer, and competition is fiercer. In this new landscape, sales leaders must adapt quickly, not only…...
Achieve Strategic Alignment For Scalable Enterprise Success
Optimistic executives and employees believe their organizations are aligned around a shared vision, but research suggests there’s room for improvement. Harvard Business Review surveyed more than 500 frontline employees, middle managers, and senior executives across 12 companies who said they “felt strategic agreement within their companies was 82%.” However, when researchers…...
What sales leaders need to know to win in 2025
As we edge closer to 2025, sales continues to evolve at an accelerated pace. This evolution brings with it both significant challenges and opportunities. Sales leaders must adapt, leveraging new technologies and refined strategies to stay ahead of the competition. At trumpet, I see firsthand how the intersection of digital…...
7 Sales Leadership Mistakes to Avoid in 2025
For many sales managers and revenue leaders, planning for 2025 has already started. We're in an era where technology evolves daily, forcing sales leaders to adopt advanced tools and strategies to stay ahead. Meanwhile, shifting customer preferences and changing markets are diminishing executive confidence in go-to-market planning. In fact, the SBI…...
The advisor shortage in US wealth management
Demand is strong. Capturing it will require wealth managers to tackle the impending shortage of advisors. Following several years of economic crosscurrents and fluctuating performance, the US wealth management industry is entering 2025 from a position of strength, with solid fundamentals in place. Demand for its services continues to grow as…...
What hiring managers should know about the 2025 labor market
While multiple economic factors can affect hiring in 2025, hiring managers do have some indications about where possible wins and challenges will be. A cooled labor market may make good talent easier to find and retain, but a still-aging labor pool increasingly ready to retire — combined with reductions in…...
Cost-Effective Customer Support: How Self-Service Reduces Operational Costs
Today’s customer expects a level of response from companies that most of us find unattainable. Case in point: According to Business Dasher, 46% of customers expect companies to respond within four hours of their support request. What’s more, 12% of customers expect a response within 15 minutes. Unfortunately, many companies are…...
How to Hire Great Salespeople (and Keep Them)
As a sales leader, there’s a lot riding on your hiring decisions. You know good hiring practices do far more than simply evaluate an applicant’s selling skills—they give you the insight to hire great salespeople. No doubt you’ve learned the hard way that, when you lose a sales professional, it can…...
2025 Global Wealth and Asset Management Outlook
Firms can “stay fit” by leveraging brand value and culture, personalizing products, harnessing data and smartly navigating regulation. The past year has been one of uncertainty and volatility — but also of growth. 2025 will again push firms to evolve in response to changing market, client and staff expectations. Many…...
