Customer retention refers to customers who deliberately pay for your products or services more than once over a period of time. A single loyal customer making several purchases over a year is ultimately more influential than several shoppers that buy once and never again. You can rely on the business…...
The ultimate guide to performance evaluation
Picture this: The office is abuzz with the excitement of upcoming holidays, yet you're seated at your desk, surrounded by stacks of evaluation forms and notes. As the year draws to a close, a familiar challenge emerges on the horizon. Read the full article at: www.peoplehum.com...
How to Win the Talent War in the Property Management Industry
Blink and you’ve missed it. The workplace just changed again. We are in the middle of a tremendous shift in how (and where) people work. And, with the boomers retiring in droves there’s a shortage of experienced property professionals out there. Believe it or not, you’re in a talent war…...
10 Tips for Property Managers Communicating with Rental Owners
More than two-thirds of rental owners agree that customer service is their #1 consideration in hiring a property management company to look after their rentals. Another top consideration: reporting and transparency. Rental owners want your company to make consistent, insightful communication a priority—and in a time when competition is steep and owners…...
What does a financial advisor do?
Most people are aware of financial advisors and may even hire one at some point in their lives, but what exactly do financial advisors do? Financial advisors provide advice and guidance on a variety of financial issues you’ll encounter over the course of your life such as investments, retirement planning, insurance…...
The American Job Market: Strong And In Harmony
It seems there’s no way to derail the American job market. For the 27th consecutive month, the Bureau of Labor Statistics issued a beautiful jobs report for March which, although cooled down from the torrid streak in the months before, was still notably strong. Read the full article at: www.forbes.com...
The U.S. Economic Recovery in International Context
With the American Rescue Plan’s two-year anniversary now behind us, this blog post revisits the economic impact of pandemic response policies of the Biden Administration. The economic recovery from the pandemic in the United States has been historic relative to prior episodes with employment recovering to pre-crisis levels much faster…...
How to Improve Sales Productivity and Close More Deals
Unlock sales productivity potential with Highspot’s CMO insights on dynamic marketing and sales strategies, overcoming challenges, & AI’s transformative role. Boardrooms across the globe are dialed in on sales productivity, and rightly so. Sales productivity is the backbone of revenue generation, and during a time when businesses are being forced…...
The Importance of Job Descriptions for Employers
The importance of job descriptions for employers is vital to the hiring process. JDs show your unique culture and set employee expectations. To create quality JDs, you’ll need to do more than list the basic tasks, requirements, and skills for a position. For instance, your JDs should include your company’s…...
The Best Sales Discovery Questions: 10 Standout Sellers List Their Favorites
It’s about uncovering the full problem the buyer has and then matching that need with the right solution. Doing that consistently leads to lasting relationships and demolished quotas. Great. But to do that, you have to understand what the outcome the buyer wants, both from a professional and personal lens. Read the…...
How To Write A Sales Email: What The Data REALLY Says
Do you want to write better sales emails? Close more deals? Grow your career in sales (and top the leaderboard)? If that doesn’t describe you, maybe you should not be in sales? But if it sounds aligned with your goals, keep reading. The most successful salespeople send the best emails.…...
Five Types of Class Action Risks Following a Layoff
Lately it seems like you can’t go a day without seeing news of another round of layoffs affecting workers and companies across the U.S. As companies seek to cut costs, however, they should be wary of the legal risks that come with implementing layoffs hastily or without regard for state…...
Jobs AI won’t replace !
I’ve just asked ChatGPT this question: “What jobs will AI be unable to replace?” Within seconds it has whizzed out a 275-word answer. When I asked it to edit its answer down to under 50 words, it was a lot slower. A lot, lot slower. Read the full article at:…...
Investment Outlook 2023: A Year to Be Patient
U.S. equities may disappoint in 2023, but patient investors can find potential income and returns in other markets. Read the full article at: www.morganstanley.com...
6 Steps to a Create a Healthy Relationship with your Money
Does the word “sale” send you running to your wallet? How many half-priced clothes hang in your closet with the tag still on? How many uncomfortable shoes did you buy solely because they were on sale? When thinking about money, do you feel stressed? Tense? Controlling? Confused? Like you have…...
4 Reasons an Employee Engagement Solution Is Key in Periods of Uncertainty
For businesses to remain competitive during times of uncertainty and transformation, understanding employee sentiment is critical. That’s where employee engagement software gives you the edge. If there’s been one constant over the past few years, it’s rapid change, and there’s no sign of that pace slowing. According to recent research…...