A famous management consultant, Pete Drucker, is credited with the quote, “Culture eats strategy for breakfast”, implying that culture is the most important ingredient for a company’s success. Make no mistake about it, every single organization has a culture, regardless if it was strategically designed and crafted, or if…...
When to Give Second Chances and When to Cut Someone Loose
Don’t give second chances when:Response to failure is excuse or blame.People don’t appreciate the impact of their poor performance on others. Employees who minimize poor performance don’t own the negative impact they have on teams.Don’t give second chances to excuse-makers unless you want a culture of excuse-making.Give second chances when:#1.…...
The Top Ten Toxic Behaviors of Lousy Leaders
Top Ten toxic Behaviors of Lousy Leaders:#1. Neglecting relationships. A short conversation about someone’s family while getting coffee isn’t a waste of time. If you want great results, build strong relationships.#2. Tolerating bad apples. Time makes bad apples rot. They don’t ripen with time. Your team is waiting for you…...
11 Things to Never Say During Your Performance Review
Between the feeling of being thrust into the spotlight, the one-on-one setting with your manager and the gravity of what’s at stake, performance reviews can feel pretty uncomfortable. And when you’re made to feel uncomfortable, sometimes you aren’t always the most conscious of (or careful with) your words. But if…...
10 Ways to Spot Toxic Employees
10 ways to spot toxic employees:Team members are afraid of toxic employees. Ask a toxic person what they’re getting done and they’ll tell you what they plan to get done. Conversations have winners and losers. Listening is their tool to learn weaknesses, find fault, and gain advantage. Toxic employees allow…...
6 Critical Differences between Interviewing Passive and Active Candidates
It is a well-known fact that being able to recruit talented and experienced professionals for your organization is an absolute necessity if you wish to see your business grow and prosper. In today’s job market with historically low unemployment rates, attracting and landing top talent for your critical fill…...
Maximize Lead Gen with LinkedIn Tags in Sales Navigator
If you are responsible for lead generation, business development or sales, it’s likely you are using or have considered using Sales Navigator.Social selling is highly effective when used strategically and methodically.But how do you stay organized with all the leads and prospects you are generating?Tagging your contacts solves that problem.Unfortunately,…...
Top 5 “Must-Have” Qualities for a Great Executive Assistant
Behind every successful executive is a hardworking and talented Executive Assistant. These professionals play some of the most integral roles for a business. Finding an Executive Assistant recruiter who understands the needs and qualities necessary can be invaluable. We recently interviewed Kelli Brandl who has 25 years of experience…...
Straight Talk: Does Age Really Matter When Looking for a Job?
“Opportunities don’t happen, you create them.” — Chris Grosser After recruiting for 24 years now, the one consistent concern that we often hear from job seekers that breaks my heart is that such a vast majority of candidates have deep-seated fears that once they hit some magical number, they…...
How to Build an Organization Where People Take Care of Each Other
5 expressions of care in organizational life:Acknowledge concerns. You tell people they matter when you take to heart the things that matter to them. Respect challenges. What’s easy for you may be difficult for others. Affirm strengths. “You’re great at …,” energizes people. (Affirming someone’s strengths doesn’t cost a penny.)…...
A Premortem: Reverse Positive Thinking for Success
Get into the habit of doing PREmortems, because a POSTmortem by definition happens after the fact, which is too late for the current situation, although it will undoubtedly help similar situations in the future. What might go wrong:A year from now, imagine your project is a colossal failure.…...
The Number One Factor in Employee Satisfaction
How to show respect:I was asked during an interview, “How do you respect your customers when all you need is for them to make a purchase?” My thoughts went beyond customers to respect in general. The word ‘compassion’ came to mind.Compassion feels like respect.#1. Show respect by acknowledging personal struggle.…...
20 Tips to Ace Your Next Phone Interview
A phone interview is typically the very first step in an interview process, and a surprising number of candidates do not get through that initial step. When we have a candidate that we know is technically qualified for the role, and yet they do not proceed to the next…...
Infographic; 5 Powerful Steps to Re-enter the Workforce
People leave full time employment for many reasons. Perhaps they make an empowering life choice, such as choosing to care for a loved one, or perhaps traveling the world with an elderly loved one, whose time is short. Or maybe they fall ill, or win the lottery! There are…...
Are You Missing This Powerful Selling Skill?
Sales organizations invest thousands of dollars in sales training every year. They offer such programs as lead generation, asking effective questions, negotiation, and account management.There’s good news and bad news when it comes to training. The good news is that the company is investing in its sales team’s professional development.…...
How To Develop Sales Training Programs That Work
Companies spend more money in the quest for customers than on any other aspect of their business. A big chunk of that expense is invested in sales, especially the recruitment, compensation, and training of sales people. When hiring a new salesperson, it makes sense to squeeze as much return on…...
