In the grand theater of economic sectors, the hospitality industry has consistently played a lead role. A powerful force in the global economy, this industry has been a cornerstone of growth and development in countries worldwide. But it’s an industry that never stays static; it evolves and adapts to the…...
Why operations is the most important part of a hotel business
To succeed in hospitality, you need to focus on operations above all else. Operations is more important than sales, marketing, design, technology, or revenue management. Excellence in hotel operations means happier guests, better staff, and more profits for your investors. I learned this through working with tens of thousands of hotels…...
How Hotels Can Capitalize on New Hybrid Work Models
Working Collaborative Group Gatherings: A New Segment is Being Defined for Hotels The concept of a hybrid workstyle is revolutionizing businesses and salespeople. Thanks to recent technological breakthroughs, companies have the option to hire employees from any geographic location, thereby reducing overhead costs associated with office space and equipment. Read…...
Hospitality Recruitment: 6 Ways to Improve Your Hotel
Hoteliers: it’s a tight labor market out there. And that means hiring for open positions can be incredibly difficult. Consider this fact: the U.S. added 220,000 jobs last month and wages are only growing by 2.5%. That means hospitality recruitment and filling open positions at your hotel is only going…...
Hotel Marketing Plan & Strategies | How to Market a Hotel
Today’s traveler’s journey is more fragmented than ever. With the recent proliferation of new travel super apps, distribution Goliaths such as Google and Expedia updating their ranking algorithms at a frantic pace, and the seemingly unstoppable growth of metasearch engine traffic, building and executing an effective hotel marketing strategy can seem intimidating.…...
Hotel Budget Season: Are you Ready for 2023? | By Patrick Landman
No time to lose, the next year is almost here. And a good hotel budget plan isn’t made overnight. How far are you with your targets, budget, and plan of attack for next year? What REVPAR and GOPPAR do you need to achieve? Have you gone over what next year will look…...
10 Key Hospitality Management Leadership Qualities
For leaders in businesses whose lifeblood is immediate consumer satisfaction, success hinges on accurately assessing customer needs and motivations. Nowhere is that more evident than in the hospitality industry, where the essence of success is understanding and satisfying a diverse array of people whose ideas of satisfaction range from stereotypical…...
