Millennials and Gen-Zs are officially the largest global consumer group. What do most (if not all) of them have in common? Their deep passion for social media. Businesses that understand this are rapidly shifting how they engage with customers. Sure, emails and calls remain highly effective, but there's a new…...
Sales coaching: How to coach reps to succeed in 2023
High-impact sales companies rank at the top of the list for many reasons, but one of their most enviable traits is that over 75 percent of their reps achieve quota. Meanwhile, companies in the mid- or low-impact range may be struggling to reach even 25 percent quota attainment. If you’re one of the hundreds…...
How to Give Constructive Criticism
A simple change that transforms the perception of your feedback from harmful, to helpful.Source - Read More at: www.inc.com...
10 Invaluable Leadership Lessons From 5 Very Different Leaders
Five managers, eight years, and a lifetime of valuable leadership lessons.Source - Read More at: blog.hubspot.com...
How I Drained the Power from a Great Question
Bill said, “I remember you asked a really powerful question. I felt the energy go up.” He was reflecting on a coaching conversation I had with him and Kevin months ago.Bill illustrated his point by pushing his hand in the air like a plane taking off. But then his hand leveled…...
4 Stages of Receiving Feedback: The Emotional Rollercoaster!
Whether you're giving or receiving feedback, it's useful to bare in mind the following stages of the emotional rollercoaster people can go on.Source - Read More at: myown-coach.co.ukWe recently had a candidate that the hiring manager liked, but he had some concerns. The question was, 'how coachable is he"? …...
Investing in Your Employees Is the Smartest Business Decision You Can Make
Richard Branson put it best: Customers come second, employees first. It's a philosophy that brings unexpected benefits to both the company and its clients.Source - Read More at: www.entrepreneur.com...
5 Daily Habits That Will Boost Your Leadership in 2018
Being a better leader has so many benefits it helps drive better results, helps increase employee retention, and it reduces stress levels. The more you lead, the less you will have to manage, and it's management that raises the stress levels, not only for your team but also for yourself.…...
7 Questions That Lower Resistance to Negative Feedback
Gut check:If we open our hearts at all, it’s to people who care. If you don’t care, walls go up. Are you fully committed to the best interests of feedback recipients? Or do you have an ax to grind?If you’re trying to be useful, press forward. But if self-interest motivates you, forget…...
How to Measure the Effectiveness of Your Sales Process
You’ve established the various stages of your sales process. You know how the typical prospect goes from an email address in your CRM to a paying customer. You’ve trained your salespeople on the key actions required to move prospects from stage to stage.Now you need to know if your sales…...
How to Confront Situations You Should Have Dealt with Sooner
Patience:It’s not patient to tolerate poor performance. It’s neglect. Poor performance, bad behaviors, and difficult situations continue until leaders speak up.Be patient after you bring up issues.Source - Read More at: leadershipfreak.blogTerrific article on how to deal with poorly performing employees. Being able to coach an under performing employee , with…...
Quiz: Are You Coachable?
Are you coachable quiz enables you to determine how coachable you are. Take our complimentary 15 statement coachability quiz.Source - Read More at: www.optimalthinking.comWe talk so much about how to coach others, I thought it was important to take a look in the mirror....not a bad idea to ask yourself if…...
How to Make Negative Feedback a Positive Thing
Negative feedback only works when it’s filled with positive intent.Source - Read More at: leadershipfreak.blogThere is such wisdom in this statement.... 'Negative feedback only works when it’s filled with positive intent'. If you truly have someones best interest at heart, and are aiming to help them achieve a goal that they are genuinely…...
3 Ways to Create a Culture of Accountability
“It may be hard for an egg to turn into a bird: it would be a jolly sight harder for it to learn to fly while remaining an egg. We are like eggs at present. And you cannot go on indefinitely being just an ordinary, decent egg. We must be…...
How to Ignite Development in the Arrogant and Resistant
You don’t have to prove someone is lousy to encourage them to grow.Source - Read More at: leadershipfreak.blog'You don’t have to prove someone is lousy to encourage them to grow'. Brilliant suggestions on how to coach anyone on your team that is reluctant to honestly assess their areas of weakness and…...
