How Emotionally Intelligent People Handle Toxic People page 1

Toxic people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people’s buttons. Either way, they create unnecessary complexity, strife, and worst of all stress.

Studies have long shown that stress can have a lasting, negative impact on the brain. Exposure to even a few days of stress compromises the effectiveness of neurons in the hippocampus—an important brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small “arms” that brain cells use to communicate with each other), and months of stress can permanently destroy neurons. Stress is a formidable threat to your success—when stress gets out of control, your brain and your performance suffer.

The ability to manage your emotions and remain calm under pressure has a direct link to your performance. TalentSmart has conducted research with more than a million people, and we’ve found that 90% of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control. One of their greatest gifts is the ability to neutralize toxic people.


Top performers have well-honed coping strategies that they employ to keep toxic people at bay.

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We all have had to deal with toxic people in the work place.


Over the years we have seen people leave jobs that they loved, simply because a co-worker was toxic.


Learning how to handle toxic, negative people can truly be a game changer, putting you back in control.


This is yet another valuable  skill set that Emotional Intelligent people have, that can be learned.


Needless to say, it is smart to learn this one as early in your career as possible.