Customer Success Manager – San Francisco and NYC

The Software Sales Executive Headhunters team at ISC is seeking Customer Success Managers for a global start-up HR SaaS company that is rapidly growing in San Francisco and NYC.

Software Sales Headhunters Customer Success Manager

This technology company is passionate about collaboration, customer advocacy, and innovation. 

Come join a positive work environment that values your knowledge while encouraging growth! 


Customer Success Manager – San Francisco and NYC

The Customer Success Manager will build, manage, and grow relationships with a portfolio of clients.

This exciting opportunity will allow you to become a strategic business partner with customers in a constantly changing environment… if you have a consultative, customer-focused approach, this is the position for you!

  • Learn about your customers’ needs and advise them on how to achieve their goals
  • Proactively identify value and provide recommendations
  • Manage the contract renewal process
  • Identify upsell and expansion opportunities


The Company

Our Software Sales Executive Headhunters team has partnered with this leader in a growing HR technology industry.

They believe in collaboration, innovation, and communication for their success.

  • Fun, fast-paced environment
  • Embraces diversity, growth, personal journeys, and ownership
  • Inspirational and passionate company who encourages balance


Experienced candidates should have a Customer Success background in a software start-up environment. 

  • Minimum of 5 years of similar experience
  • Consultative and proactive mindset
  • Strong customer advocacy and project management background
  • Experience in a software HR industry is preferred


Please send resumes directly to Kara Onorato at

Our Software Sales Headhunters are always looking for exceptional candidates!

Know someone you think would be a great fit? 

We pay a $500 referral reward for any names that turn into hires for this position!

Direct all names to me via phone or email and I’ll do the rest!

Rest assured, we keep referral sources confidential unless directed otherwise.