Application Support Manager El Paso, TX

ISC’s team of Technology Recruiters has been retained by a prominent and growing financial institution in the El Paso area to identify a talented Application Support Manager. This financial institution prides itself on empowering the community by improving the lives of individuals.  They embrace a culture where every employee is valued, has a voice, and makes a noticeable impact.

This is an exciting opportunity to join a company with solid financial growth and ideal for an Application Support Professional to provide customized solutions in a collaborative environment.

Application Support Manager Qualifications:

  • Bachelor’s degree in computer science or equivalent, or a minimum of 5 years of experience in lieu of a degree.
  • 4+ years of managing a team.
  • Project management proficiency.
  • At least six years of experience in application analysis and data manipulation.
  • SQL language and application support experience.
  • Understanding of information systems, focusing on client-server interactions and databases.
  • Comprehensive understanding of business software applications. Reporting tool knowledge is a plus.
  • Capable of troubleshooting technical issues and providing recommendations.
  • Experience in a financial institution, ideally Credit Union operations.
  • Excellent communication and organizational skills across all levels.
  • Application Support Manager Rewards: 

  • A rewarding family-oriented culture supporting long term career development.
  • An opportunity to be instrumental and have autonomy over the application support operations.
  • Competitive salary with an EXCELLENT benefits package.
  •  Application Support Manager Responsibilities: 

  • Manages and supports day-to-day technical activities relating to system applications, and the connection with external resources.
  • Maintains confidentiality during analysis of current systems, ensuring operational efficiency.
  • Ensures that member-impacting services are routinely maintained in compliance with specified policies and standards.
  • Manages and mentors a team of Application Analysts ensuring tasks are completed timely and effectively.
  • Provides end-user technical assistance through communication, training, and troubleshooting.
  • Monitors and recommends procedure and system improvements to enhance the Service Desk process.
  • Annually collaborate with Application Analysts to produce adequate reporting and Development Plans.
  • Routinely plans staff meetings to keep personnel updated on policy, procedure, and legal changes.
  • Keeps leadership informed of internal activities and opportunities that may develop.
  • Participates in the hiring of staff.
  • Collaborates with Network Support, Software Support, Business Intelligence, Core Operations staff, and leadership to ensure productive working relationships.
  • How to Apply: 

    Click Here to Apply Online

    Please contact Jennifer Crook, , 800.319.9670.

    Referrals – Do you know someone who may be a fit? 

    We gladly pay $500 for referrals that result in hire and keep all referrals confidential unless you ask us to use your name. We’re looking for sharp Application Support Managers and ideally candidates that are not looking – whose name comes to mind? Contact Jennifer at .