The COVID-19 pandemic has changed our expectations of the leadership role. The swiftness of change and the uncertainty it inflicted on us has altered our values. We’re seeing leadership in a new light. Existing leaders now need to reassess their roles in response to the change.
There are five major shifts in thinking and values, which will forever change the leadership role.
- Shift in the perception of ‘valuable’ employees.
Businesses have realised the importance of their front-line teams in getting things done. Without the efforts of these people, who are often at the lower end of the pay scale, many businesses couldn’t have continued.
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