VP of Customer Success – San Francisco

The Software Sales Recruiting team at International Search Consultants is seeking a VP of Customer Success for a thriving start-up company in San Francisco.

Technology Sales VP of Customer Success

This SaaS company believes in long-term nurturing and advocacy for their customers.   

Come join an outgoing group of professionals who value your thoughts and experience!

 

The Position – VP of Customer Success – San Francisco  

The VP of Customer Success is a key leader who will work closely with the executive team to build and manage all areas of the Customer Success team.  This new position will create a culture of Customer Success while fostering collaboration… if you are a metric driven professional who thrives on mentoring others, this is the opportunity for you!

 

 

  • Develop Customer Success Managers
  • Oversee the onboarding and training of new customers
  • Define standard processes and procedures
  • Create and implement KPI’s for the Customer Success team

 

The Company

International Search Consultants has partnered with this successful financial SaaS client to help grow their outgoing team.  Their remarkable platform and collaborative environment has allowed for rapid development.

 

  • Fun work environment that encourages ownership and growth
  • Generous health, vacation, and 401k benefits
  • Flexible work hours
  • Team-building activities, events, and outings

 


To Apply: 

Experienced candidates should have a minimum of 10 years of experience leading a Customer Success team in a SaaS environment. 

  • Proven background of providing guidance and consultation
  • Experience working with large clients
  • Strong background of creating and implementing KPIs
  • Proven leadership track record

Please send resumes directly to Kara Onorato at International Search Consultants at

Know someone you think would be a great fit?

We pay a $500 referral reward for any names that turn into hires for this position!

Direct all names to me via phone or email and I’ll do the rest!

Rest assured, we keep referral sources confidential unless directed otherwise. 

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